This document, describes our privacy practices that apply to the services we offer when you visit us at www.alhussainitrading.com.
Our Website (https://www.alhussainitrading.com) hereinafter referred to as the "Website", belongs to and is operated by Al-Hussaini Trading Company, legally incorporated and domiciled in Saudi Arabia (collectively referred to as “We” and/or “Us” and/or "Al-Hussaini Trading"), and hosted from Amazon Web Service, Mumbai, India.
About Al-Hussaini Trading:
Address:7859 Al Madinah Al Munawarah, Al Sharafeyah, Jeddah 222344542, 10th floor, Al-Hussaini Trading Co
Phone: +966 012 6526000
Fax: +966 012 6526606
Riyadh Branch Office
Address: Al Olaya, Musa Ibn Nusair St, Akaria Mall. Riyadh 12244
Phone: +966 011 215 1000
Fax: +966 011 215 0516
Al-Khobar Branch Office
Address: King Salman Bin Abdulaziz Rd, Al Yarmouk, Al Khobar 34423
Phone: +966 013 8972006
Fax: +966 013 8978334
We ensure that any Personal Information that you provide to us will be processed in accordance with the relevant Data Protection Principles and Personal Information Protection Acts as applicable.
Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your Personal Information and allowing our Customers to request access to, and correction of their Personal Information.
The Personal Information collected by us will solely be used in reference to the Services provided by our Website. We will not share, sell, or trade this Information with any third parties. This does not apply to Information that is publicly available, which we may collect and display on our Website.
We will collect the information directly provided by our Customers hereinafter referred to as "Personal Information" and/or "Information", when they create an account hereinafter referred to as “Customer Account”, as follows:
We do not retain Information from you regarding bank accounts, credit cards or other payment methods.
We reserve the right to confirm and validate Personal Information and any other information provided by you at any time. If we determine that the Personal Information provided by you is unlawful, erroneous or incorrect (totally or partially), we may suspend or cancel your account and your purchase.
We have the right to file any applicable claim or proceeding if you provide unlawful, erroneous or incorrect Personal Information, in addition to using any other legal remedy available according to applicable legislation.
We automatically collect Information about you exclusively to record how you make use of our Website and Services, and track your interaction with us for security, including Information about:
We may retain your Personal Information until necessary but for a limited period that may not exceed one year from the cancellation of your account.
You may issue queries or ask questions about your Personal Information at any time, by email or any any other way as appropriate, and we will provide you with said information.
You may request, at any time, rectification on your Personal Information if you consider your Personal Information is inaccurate or incorrect, or when you wish to update your Personal Information.
In order to receive proper response all requests referred to in Sections 8, 9 and 10 above must be sent by each Customer to the following email address: CS@alhussainitrading.com, or by contacting us Toll Free by dialing: 800 244 2444.
The protection of your Personal Information is our priority. In this Section we describe how we handle the protection, confidentiality and security of all the Information we collect from our Customers.
We guarantee the privacy and confidentiality of your Personal Information and also guarantee that we have implemented physical and electronic security measures, as well as other appropriate administrative procedures to prevent unauthorized or illegal access by third parties to your Personal Information.
We will continually review and update our security policies and controls, as technology changes to ensure ongoing information security.
We implement and maintain reasonable and appropriate technical and organizational security measures to protect the personal data we process, from unauthorized access, alteration, disclosure, loss or destruction.
All your payments are processed securely on our Website through Payfort.
Should despite of our security measures, a security breach occur that is likely to result in a risk to your Personal Information, we will inform you as other affected parties, about the security breach as soon as reasonably possible.
We protect your information safely in a high security data center, adhering to stringent security controls, measures and protocols to safeguard the privacy of your information. While we shall use our best efforts to ensure that the privacy of all Information is kept secure, please note that it is an accepted fact that no data transmission conducted over the Internet and / or through other electronic channels can be guaranteed to be wholly secure. As such, please ensure that your information is not accessible or disclosed to anyone. Further thereto, we shall neither be held responsible nor liable for any damages or losses which you may suffer, whether directly or indirectly, as a result of the said Information being stolen, tampered with, copied, abused, misused or otherwise violated.
To control access to your account on our Website, every Customer is required to introduce username and password. The username and password are the access key to your account. To ensure the integrity of your password, you are advised to do the following:
You agree that we may use your Personal Information to improve our Services and customize our content(s), layout, and Services. These uses improve our Website and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using our Services.
You agree that we may share and/or disclose your Personal Information in accordance with applicable law. Some examples include but are not limited to: When collection, use or disclosure of Personal Information are permitted or required by law; In the event that an emergency threatens an individual's life, health, or personal security; If such Personal Information is available from a public source; In response to lawful requests by applicable local law enforcement agencies or regulatory agencies, or agencies with responsibility to oversee and enforce national security; If we reasonably believe that it is required by law to share or disclose your information in order to prevent, investigate, or take action regarding illegal activities. In addition, to establish or exercise our legal rights or defend against legal claims; In any case where we may reasonably believe that sharing information is necessary to prevent serious damage to your person or property or to the person or property of any third party; We may share personally identifiable information and information related to your use of the Website, with companies or organizations connected to or affiliated with us, such as subsidiaries, sister-companies, parent companies and service providers such as an email service provider to send you emails on our behalf, with the express provision that their use of such information must comply with this policy.
We are domiciled in Saudi Arabia, and we process and store your Personal Information in Saudi Arabia, however, our Service providers may process and store it elsewhere.
Your Personal Information and your activities with our Website shall not: (a) be inaccurate, incorrect or misleading; (b) be fraudulent; (c) infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights to publicity or privacy; (d) violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (e) be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (f) be obscene or contain child or adult pornography; (g) contain any viruses, trojan horses, worms, time bombs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or any information.
Phishing websites imitate legitimate website in order to obtain personal or financial information. Identity theft and practices currently known as “phishing” are of great concern to us. For more information about phishing, you can visit: https://mci.gov.sa/en/ServicesDirectory/Pages/17-1.aspx
In addition, if you believe you have received an email or had a similar interaction with a third party pretending to be us and/or our Website, please report this at CS@alhussainitrading.com.
We encourage you to periodically review our Website for the latest information on our privacy practices.
Last Updated: January 2019